When the water goes off, the road collapses, or the sewage overflows, report it, see who else is affected, and build the picture municipalities can no longer ignore.
South Africa's infrastructure failures are not a secret. They happen in full public view, every day, in every ward. What they lack is a record. The anger spills into WhatsApp groups and disappears. The pothole gets photographed, shared, forgotten. The water stays off.
MzansiSays changes what happens after you report. Your frustration becomes a timestamped, GPS-tagged entry in a public log. When your neighbours confirm it, an incident is declared. When the threshold is crossed, a formal complaint goes directly to the municipality, automatically, on your behalf.
Municipalities can ignore a WhatsApp group. They cannot ignore a growing, public, permanent record of exactly what failed, exactly where, exactly how long it lasted, and exactly how many people were affected.
The name means what it says: this is what Mzansi has to say to its government.
Your identity is never attached to a report. MzansiSays uses your location to place a pin on the map. That is all. No account required, no name, no number. Anonymous by default.
"South Africa does not have a reporting problem. We have an accountability problem. The failures are reported every day, in every group chat, on every timeline. But nothing ever sticks, nobody is ever held accountable, and nothing ever changes. MzansiSays is an attempt to fix that. Built by one person, on nights and weekends, because the same pothole was still there after two years."
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